When i first started using it i was getting 38mbps downloads and my smile was wide. Hi, i signed up to bt infinity 1 with guaranteed 31mb down and 9mb upload. This is bt infinity faster download speeds by talent republic on vimeo, the home for high quality videos and the people who love them. How i increased my bt internet download speed by over 200%. Only available to bt broadband users renewing annual contract. The new products bringing faster download and upload speeds to users will be available to order from january 25th if your area has been upgraded for it users can check availability on. Also with many websites, including ds, ad blockers like ad block plus also make a huge difference.
Its internally on the back haul where slow down if any might occur. Its only available to bt infinity subscribers and involves a significant. Today was the day we said goodbye to virgin, and hello to bt. Slow download speeds upload is fine slow download speeds upload is fine. Youll get at least the stay fast guarantee or minimum download speed we quoted at any. Bt to remove 300gb monthly download limit the cloud. Jun 20, 2016 bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. On the old modem and router i was getting 23mb download and 2. Ive had bt infinity for 5 days now and was initially very happy. Bt cranks infinity 1 top speed up to 52mbps recombu. I have been a bt business ac holder for a number of years. It was installed on 16th march and its still not any faster than 21mb download. Then this is the best direct number to the bt customer services team. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity.
Wifi problems at 5ghz ask jack technology the guardian. I have a bt infinity 40 mbps isp service and i use astraweb and sabnzbd obviously. Upd bt infinity uk working hard to resolve super slow fttc. Good for families, gamers and people who stream a lot of music, movies and tv. To rub salt in the wounds, many bt customers complain that their neighbours can get bt infinity but they cant. A project made for mainframe for the new bt campaign promoting their super highspeed service. Available exclusively to bt plus and bt fibre broadband customers.
Up until them the router was next to my computer apple imac in my studyoffice. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. Jun 08, 20 i just got bt infinity and i did a speed test and it says 79mbps download speed, but it takes 2 minutes to load up 1 webpage. Last week an engineer came to install bt infinity which i hoped would improve the speed and efficiency of the web wifi connection. Either way, all of bt s fibre packages meet the definition. Apr 09, 2012 the majority of websites i access do not provide data at anywhere near the speed of my broadband connection. Hi i switched today from bt infinity and was expecting an engineer to install an openreach modem to link to the plusnet router i have the plusnet router in the box but nothing to connect it to. Ds over weekends was horrible, with pauses waiting on flash ad rubbish from s ad.
During a chat with one of their support technicians, he let slip that the home hub 5 doesnt support infinity 2 properly. I was on download speeds of 15mbps before i got fibre optic on xbox and last week i got fibre installed bt infinity 1 my line says in currently running 39mbps and 8 upload on all my devices and computer its all correct and downloads at that speed but when im on xbox one my download speeds on the on console checker says im running on 8mbps download and 7mb upload and i though that. Bt is now offering a faster broadband connection with the launch of its new bt infinity 1 service, with speeds up to 52mbps, a faster standard fibre service than sky, talktalk and virgin. In short infinity will be the vdsl2 product and bt infinity 2 will be the g. Bt superfast fibre gives you a superfast fibre optic broadband connection with average speeds of 67mb. I had thought that the problem was that id switched to using a. Rebel wilson performs push it, by salt n pepa the graham norton show on bbc america duration. Hello, had bt infinity for business installed on 22nd january. While theres always a chance that the comcast tech you spoke with just told you that to get you off the line, i have a hunch that you are indeed getting the speed youre paying for. Well then tell you how to understand the test results, and how to make simple changes to make sure you get the fastest speed possible.
When bt increased there infinity 1 speed from 38mbs to 52mbs i was happy as i was getting this increase and it was quite stable. This is the most frustrating complaint about bt infinity. My fibre broadband speeds were always less than they were supposed to be and it was recommended to me to use the separate openreach modem. Everything else, wired or wireless connects to the homehub 5 with 50mbs download speed the ps3 and ps4 connect after an effort with a max 0. Oct 05, 2017 bt infinity 1 fibre broadband has been souped up from 52mbps to 76mbps speeds in an effort by the isp to retain more customers. Slow speed on new bt infinity connection hi my mum has just signed up to bt infinity 2 and was promised a minimum speed of 60 mb. Bt is about to give your home broadband a major speed boost.
All internet service providers isps quote broadband download speed as a major. Take a look at five steps to improve slow bt broadband speeds. Bt infinity 2 slow downloading world of warcraft youtube. London has some of the slowest broadband speeds in the uk.
Bt is about to start its first largescale trials of g. When contacting the bt broadband helpdesk, the agent might ask you for details about your bt home hub. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. Last week our company had infinity 2 installed with a static ip and the engineer showed us on his laptop we had 68mb down and 12mb up, which was brilliant, unfortunately the bt business hub 3 didnt work with our sonicwall tz170, as it cant forward all traffic, which was necessary for the vpn.
This is in addition to the router capabilities, with support for category 6 lte download speeds up to 300mbits and dualband wifi 802. The ps34 go to an internet switch then to a homeplug then to the homehub. Jan 31, 2020 superfast means broadband with average speeds of more than 24mb or more than 30mb, depending on who you ask. Bt s latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. Not sure myself as to why the line is in a stabilisation period as i have been with bt infinity for 12months and no previous drops in speed. Bt infinity slow upload speeds and core network congestion. This is now the standard top speed youll be able to. Another slice of the gap is because of slow takeup of fibre broadband. Are there download limits on the infinity unlimited packages. Im not getting the expected stay fast guarantee or. The times business section reports on page 41 that they have learnt that bt will abandon the 300gb limit next month, because bt have found that there is no need to slow. I can try and download a flash player update, from, and it can suck at 10kbs one day, and be flying next time.
I have had to reset my bt home hub 5 to get the internet service from plusnet. Bt infinity slow and connecting keeps dropping out techspot. Iconic anthem alert the legendary bt unlocks his genre defining classic flaming june for black hole recordings. Lately, my download speed has dropped to 4mps from 30mps here are helpdesk stats. The broadband feed and router are definitely producing ample speed which you would expect with bt infinity. After being an adsl customer for 8 years with bt i ordered infinity2 the day it became available and was told 19mbps down and 6up should be attainable. If i switched to bt infinity, i would be paying several. We have sourced this number to save you time searching over the internet for the bt infinity contact number. Broadband speeds remain slower in rural areas than urban one, with. Broadband fair use and traffic management policies choose. Our guess may be that the infinity products will converge speed wise perhaps with a tag line we dont slow your line down, we run it as fast the technology allows and bt infinity 2 actually becoming the new g. They had me try changing router setitngs and a factory reset, all for nothing. I was on a 12 month contract which is expired this month march. Italy, where superfast has been very slow to develop, relative to the rest of europe.
Bt infinity slow after installation page 1 home cinema. Different things can cause a computer to slow down, which can give the impression that your broadband is slow. This includes bts own websites, which can be really slow at times. And secondly, is there any usual or wellknown reason for the poor upload speed of 1. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of up to 19 mbits. Make sure your individual devices are protected by downloading bt virus protect. Dec 12, 2014 bt infinity users have been suffering with outages and slow service for three days, as the network struggles with a dns or routing issue.
Bt boosts entrylevel fibre broadband speeds to 52mbps engadget. How do i ask for an upgrade in speed from the up to 40mb speeds that im on the now to the upto 80mb speeds. Been having slow internet speeds for the last week or so with buffering video and slow page uploads etc. After the install the engineer was rather surprised that i was only achieving speedtest results of about 1515. Mar 17, 2017 bt infinity broadband claims about speed are on the line it sold me an expensive service with speeds that my line isnt capable of. At this point bt infinity advertises up to 40mbps download speeds and 2mbps upload. I had infinity 1 and bt gave me an upgrade offer to infinity 2. Jul 21, 2015 if youre getting fed up of the uks relatively sluggish broadband, heres some news to cheer you up. Bt retail have announced pricing for the fibre to the cabinet fibre to the home fttcftth based broadband services which are being marketed as bt infinity. Aug 08, 20 up until a few days ago i had no problems with my wireless internet connection. Checking actual internet download and upload speeds can be a little tricky, kellie. Free speed upgrades for some bt infinity 1 customers. I use to have that problem but now i use bt infinity 2 and it doesnt happen to me. The new 300mbps capable fibretothepremises fttph based and.
Well always offer the best available speed on your line. Apr 15, 2016 in its mission to supply the uk with faster broadband, bt has announced a new speed upgrade for infinity fibre customers. Together, they serve 95% of domestic broadband customers. Jun 11, 2014 after a 2 month wait the phone line was connected last week and infinity 2 fibre optic was connected on monday. Slow speed on new bt infinity connection bt community. Infinity fast sync speed slow throughput bt business. The main factors governing the daytoday download speed you will experience over your line are. Find out if you can upgrade using the bt infinity postcode checker. Poor upload speed on bt infinity broadbanterbanter.
The man from bt openreach arrived just before 9am, and by 9. It does the same job and doesnt use all your bandwith up. The free line speed increase will happen automatically for all customers on bt infinity 1. Why are my comcast internet download speeds so slow. These are my experiences in increasing the bt infinity internet download speed by over 200%, i hope there may be some information from this that may be of help to you. For past month, i am experiencing a very slow download speed. Bt superfast fibre 2 average download speeds of 67mbps with smart hub router. Been told its my bt master socket causing the issue. Nov 03, 2015 rebel wilson stars in new bt infinity campaign.
Use our my bt app or broadband troubleshooter to test the speed of your bt broadband line. Bt infinity does badly in real world speed test kitguru. I have two computers a desktop operating on windows xp and a laptop. Done a few speed tests and the line has settled at around 38 mbs down with c12mbs up. Although your hh5 is connected directly to master socket, its probably the 25 metre phone cable youve used not being able to handle the speed of infinity. Slow broadband isnt just caused by issues with the network. Bt mobile uses ees network, so coverage is amazing, and extra.
This lets you do more online, with everyone online together, and its great for downloading or streaming movies, tv shows and music. Bt infinity may not have the same problems locally as probably less take up subscriber wise and locally capacity at most exchanges. I second the above remarks set of bastards, totally uninterested in customer service, only interested in how much they can skank out of your bank account by direct debit each month without telling you, then when you have the cheek to ring up to complainget your money back, they stick your call through to india where the staff cant answer a question if its not on their script. The engineer was here for 6 hours as the sync speed was reading 37mbps but there was only 0. Very slow upload using infinity bt business community forum. Bt, ee, plusnet, sky, talktalk and virgin media have committed to the ofcom code. Bt s superfast infinity broadband stuck in the slow lane tuesday, december 14, 2010 11. Bt customers on unlimited packages dont need to worry about fair use. Lately, my download speed has dropped to 4mps from 30mps here are helpdesk stats from hh5 and the bt availability checker appreciate any guidance many thanks here are some other stats. Switch from bt infinity equipment plusnet community. Demand for superfast broadband broadband stakeholder group.
Im sure a video showing bt infinity vs be downloading a massive file from newsgroups would soon change your mind the adobe flash download slow speed is a well known issue, no idea why bt havent sorted it, but its a very minor problem that can be sorted by using a mirror from filehippo or somewhere similar. Bt infinity contact number 0843 850 2091 if youre looking for the bt infinity contact number. Recently, ive been experiencing speed problem with my bt infinity 2 service ive been getting transfer rates of around 7mbs when i should have been getting up to 76. I got a callback as arranged and said their suggestions didnt work the support person has gone away to think of plan b. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Best bt superfast fibre deals compare bt fibre deals 2020. First realised back in 97 for many considered the golden era of trance and without doubt his biggest ever single, it gets an exciting modern day twist from a plethora of fine talent. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device.
Your estimate is lowish perhaps you are a long way from the cabinet. New and existing entrylevel subscribers can now enjoy up to 52mbps, a 32. Jun 25, 2012 bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. A wifi router offers flexibility in that you can share your high speed broadband with a mixture of wired and wifi connectivity or just pure wifi connectivity without. Bt infinity broadband claims about speed are on the line.
Get the best possible home broadband speeds with these tips and tricks. Bt will begin trialling 500mbps broadband next month stuff. Dec 10, 2015 find out if you can upgrade using the bt infinity postcode checker. Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. Bt infinity 1 users get free upgrade to 76mbps, 200gb cloud. Wan port is a dedicated port for the firewall which goes straight to the bt infinity vdsl white modem and the inside interface is shared with another vm but its a gig port with very little traffic so no bandwidth issues there.
Bts superfast infinity broadband stuck in the slow lane. Thanks plummet, i finally ran out of patience and call the helpline last week too. Using a speed tester gave me downloiad speed of 22829kbps and upload speed of 629kbps. Hi ive just purchased a d7000 to use on bt infinity, it has replaced a 612 modem and a billion router. Bt infinity working to fix problem after three days of outages. Bt has stolen a march on rivals sky and talktalk by boosting the top download speed of its infinity 1 fttc products up from 38mbps to 52mbps. If theres a problem with your line well also give you the option to report a fault so we can get it fixed. I would plug hh5 into master socket using original cable and then run ethernet cable from hh5 to the other room and then use a switch to connect all your wired kit up with.
Hi, i have a bt infinity 1 bt broadband up to 38mb download speed. With things like netflix and the amount i download from the ps3 store im hoping the answer is no thanks in advance. Hi, im seeing very slow upload speeds using my fibre connection, only around 600kbps. Bt blames karen oxleys and mazhar alis slow service on the length of. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs. Broadband deals compare our best broadband deals bt. Ee and others, as well as bt and virgin medias fibre offerings claim upload. Bt s superfast fibre packages come in a choice of three speeds. If your line wont support our top speed, well offer the best speed available. Constant limited access and slow speed on bt infinity.